We regret to announce that on the 11th of May, attackers compromised the Doge Vault online wallet service resulting in wallet funds being stolen.

After salvaging our wallet we have ascertained that around 280 million Dogecoins were taken in the attack, out of a total balance of 400 million kept in our hot wallet. 120 million Dogecoins have been since recovered and transferred to an address under our control.

It is believed the attacker gained access to the node on which Doge Vault’s virtual machines were stored, providing them with full access to our systems. It is likely our database was also exposed containing user account information; passwords were stored using a strong one-way hashing algorithm.

All private keys for addresses are presumed compromised, please do not transfer any funds to Doge Vault addresses.

We will make every effort to refund all recovered Dogecoins to users. More information on this will be released along with further information on the attack after we have completed our investigation.

Email support@dogevault.com for any enquiries, please hold off submitting any claims for the recovered Dogecoins at this time. If you are looking for a lightweight Dogecoin client that is secure and easy to use, we recommend installing MultiDoge.

Doge Vault.

Just wanted to give everyone an update on the situation. Data recovery efforts are still on going, we are trying everything we can so that users data can be recovered and also to find the culprits responsible. Information about the attack has been reported to the relevant national law enforcement agencies, who will be launching a criminal investigation into the incident with our full cooperation.

All recovered Dogecoins will be reimbursed back to users, we have now started accepting claims to have at least 25% of users account balances returned. Please open a ticket in the Claims department of our helpdesk and include any information of your account you can recall including account addresses and balances. Submit any proof of account ownership such as screenshots or transaction information if possible.

Our helpdesk is extremely backed up with support requests at the moment, all tickets will be answered as quickly as possible. Please do not spam us with multiple messages, as it will cause further delays.